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Ensora ABA Therapy Ideas Portal
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Appointment Reminders

It would be helpful for the system to allow us to input multiple emails addresses or cell phone numbers for appt reminders, especially when working with separated or divorced families.
Albert Knapp 6 days ago in Scheduling 0

Clicking appointments in calendar take you only to the appointment and not client details page

Please fix when clicking on an appointmen in the calender so that it actually takes you to the appointment and NOT the client page. This is very time consuming (especially for schedulers) having to hover to get the little icons to go into the appo...
Guest 8 days ago in Scheduling 0 Future consideration

Receive real-time or faster confirmation of claim statuses

Specifically whether claims are pending, paid, or denied across all insurance plans in real-time.
Jeanne Luis 13 days ago in Billing & Payments 0 Future consideration

Add Staff Names to all Calendar Views

We should be able to see which staff is working with which client in ALL scheduling views. Please list the staff on the appointment, so you don't need to click or go to the staff view to see it.
Guest over 2 years ago in Scheduling 3 Future consideration

Admin to change all preferences (profile and settings) for the entire company

Admin to change all preferences (profile and settings) for the entire company. This would make life easier for everyone rather than the entire company having to log in individually to do this as many will not do it.
Guest almost 2 years ago in Staff Members 1 Future consideration

Streamline appointments

There are sill so many things wrong with the make an appointment. The biggest point of contention is the number clicks to save (3-4) and how it hops around everytime you click something.I did the beta test of the new format awhile ago and that was...
Guest 23 days ago in Scheduling 0 Future consideration

Alert when billing overlaps

Would be great if there was an alert when two staff are billing the same code at the same time. For example, a session with one therapist ends at 1:00 and the next therapist takes over, but the first therapist accidentally has her end time for 2:0...
Brittiany about 2 months ago in Billing & Payments 0 Future consideration

Only allow service types someone is billable for to show on their client dropdown

For instance, If an RBT is working with an Aetna client, they should only have dropdown options that show RBT services, not BCBA services as well. The current system is convoluted.
Guest about 2 years ago in Scheduling 1 Future consideration

Visual Change to Appointment When Note Attached

I would LOVE for there to be a visual change to the month schedule view when a note is attached. An solid color appoitment changes color or Lines appear.
Guest 10 months ago in Scheduling 0 Future consideration

Add Primary Payer column to Daily Billing Report

The Daily billing report has a column already for "payer" but this only reflects the name of the entity that paid the claim once paid. It would be helpful to also have another column such as "Primary Payer" so that I can view/sort who is expected ...
Allison Milam 3 months ago in Reporting 0 Future consideration