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Client Messaging "Send and copy to contact log" add way to know which case it goes to

Hello, I wanted to use the "send & copy to contact log" feature but cannot identify which case I would like to attach to. Is there a way to have some identifiers show up for this feature. For example, the service type assigned to the case wou...
Guest almost 2 years ago in Clients 0 Future consideration

Limit Staff Notifications when it comes to changing appointment times

Staff members complain about getting way too many email notifications when it comes to the scheduling updates. For example, if an appt is created from 1-2p and then we go back in within 5 seconds to adjust that appt time to 1:01-2:01, and then go ...
Guest almost 2 years ago in Staff Members 0 Future consideration

Add checkboxes when un-assigning Service Types/Authorizations

Is it possible to have an the option of check box selection when there is a need to "unassign" service types that have been "assigned". There is already a check box option when "assigning a service types". It would be great to have this same optio...
Guest almost 2 years ago in Clients 0 Future consideration

Improvement suggestions when closing a case

Once the discharge note is written and the case is closed, in order for the clinician to e-sign the closed note, they have to go back to cases, then go back in and select "close info" tab to see the e-sign button. Most of my clinicians have compla...
Guest almost 2 years ago in General 0 Future consideration

Allow supervisor ability to sign/approve Assessments and Treatment Plans

It would be nice if the Supervisor was notified when a behavior assessment, treatment plan, and discharge summary has been completed by a clinician, just like it does when a progress note is done. I imagine that it will appear in the alerts sectio...
Guest almost 2 years ago in General 0 Future consideration

Be able to send/share Progress Notes with clients

The ability to send or client have access to a specific progress note that requires parent/guardian signature.
Guest almost 2 years ago in Clients 0 Future consideration

Add "Next appointment scheduled" to Open Cases Report

Can you add a field within the "open cases" report that will allow the filter of "next appointment scheduled". This would be a nice way to check for clients that may require a discharge summary.
Guest almost 2 years ago in Reporting 0 Future consideration

Give Partial Refunds

Hello, I notice that when trying to refund a client it does not allow you to refund a specific portion of the collected amount. It is not always that the total amount collected in a transaction the client gets the full amount refunded. It would b...
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Notify more users when intake forms are signed

At the moment, you are only notified via email when intake forms have been received if you are the person creating the account and sending out the forms. It would be great if this could be sent out to anyone with Administrative access/permissions....
Guest almost 2 years ago in Notes & Forms 0 Future consideration

Location Added to Canceled Visit Report

It would be helpful for location to be added as a column for the canceled visit report.
Guest about 2 years ago in Reporting 0 Future consideration