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Link Client Auths and Assigned Service Types

Feels like double to work when we are inputting auth's then the same information under assigning the service type. It should be linked automatically.
Guest over 2 years ago in Clients 1 Completed

DOB on staff profile

Should have a spot for DOB
Guest over 2 years ago in Staff Members 0 Completed

Filter service types

Suggesting a filter for billable and non billable service types so that you dont have to scroll to find what you are looking for. We use a lot of service types and when its time to update or make changes, I have to search for the code by scrolling.
Guest over 2 years ago in Billing & Payments 0 Completed

Link needed in system to the hard copy ERA from Insurance

If we have a link to the hard copy ERA this saves time having to go to the insurance portal or clearinghouse to find it. Customers do not have access to the clearinghouse so their only choice is to go to the insurance portal. This is needed becaus...
Guest about 3 years ago in General 0 Completed

Make the prospective client list a customizable grid and make it printable.

The prospective client list would be more functional and easier to use if the grid was customizable and you could export the list for the purpose of printing it.
Julie Brown over 1 year ago in Clients 1 Completed

Ability to add non-expiring documents to credential tracking

Not all staff documents have an expiration date but the system requires it for all documents forcing us to put in a random date just to upload. The checkmark for the credential tracking should be the trigger point for the expiration date requirement.
Guest almost 2 years ago in Staff Members 0 Completed

View only option on closed cases

When a case is closed all users should be able to access a view only of the clinical documentation. Currently to view closed cases you have to reopen the case but that takes the signature off the close note.
Albert Knapp almost 2 years ago in Notes & Forms 0 Completed

Check off services types in Authorizations

Is it possible to a have check box option for the authorization services. It would be nice if we could just check off all of the service types we want for the authorization instead of having to type each code individually for each code that has be...
Guest about 2 years ago in Billing & Payments 0 Completed

Client Notes need to show on Agenda page

Client notes from the details page should show up on the agenda so that it is easy to identify important information that pertains to the client.
Guest about 2 years ago in Scheduling 0 Completed

Authorizations

We should not be able to schedule an appointment if there is not enough units left in the authorization, if anything the scheduler should have to override if/when necessary but should not be allowed to schedule without some sort of red flag that s...
Guest about 2 years ago in Scheduling 0 Completed